Terms and Conditions

Effective date: August 28, 2026. These terms govern water security installation services arranged through HomeClub Inc ("HomeClub", "we", "us"), a licensed California contractor (CSLB #1151618) located in Laguna Hills, California, and your use of homeclubinc.com. By scheduling an assessment or purchasing an installation you agree to these terms. Questions: info@homeclubinc.com or 800-215-2686.

Who performs the work

Installations are performed by independent plumbing contractors in the HomeClub installer network - vetted businesses that hold their own California contractor licenses. When you book, you select your installer from the network serving your area (or we match you with one), and your installation is performed by that contractor under your signed work order. HomeClub coordinates your order, supplies the equipment, and issues your Installation Certificate at completion. Your installer may decline a job for safety or site conditions; if no network installer can complete your installation, you receive a full refund of any installation payment.

The standard installation

The advertised standard installation includes: professional installation of the FlowSmart smart water meter and automatic shutoff valve in-line on an accessible, above-ground straight section of your main water line, using up to two additional standard fittings; a functional test of the automatic shutoff before the installer leaves; guidance connecting the system to the app on your own account; cleanup of the work area; and an Installation Certificate issued at completion. Payment is collected securely online when you book (or, where online payment is unavailable, as arranged with us).

What a standard site looks like

Standard pricing assumes: the property owner or an authorized adult (18 or older) is present for the full appointment; an accessible, above-ground main water line with an uninterrupted straight section that fits the valve in-line; a working main shutoff that isolates a single residence; a powered location for the wireless hub; and working home internet for app alerts. If your site differs, installation may still be possible - see the next section.

Non-standard work and written quotes

Work beyond the standard installation is always quoted in writing by your installer before it begins, no additional work proceeds without your approval, and approved additional work is contracted with and paid directly to your installer. Examples include: building a loop or extension, or any configuration needing more than two additional fittings; buried, obstructed, or hard-to-access lines; repairs to pre-existing plumbing defects such as leaking shutoff valves or failing pressure regulators; corrections required by code; and new electrical outlets. Older supply materials, including galvanized lines, are assessed on site; where extra preparation is needed it is quoted in writing. Declining optional recommendations does not prevent your standard installation. Declining work that is necessary to install safely may mean the installation cannot be completed, in which case you owe nothing for the assessment.

Unforeseen conditions

If your installer discovers a concealed condition during the work - for example, hidden damage or materials that cannot be seen before opening the line - the work stops, the installer explains what was found, and you receive a written quote for any change. Work resumes only with your approval.

Scheduling and cancellation

Assessments and installations are scheduled as appointment windows. Please give at least 24 hours notice to reschedule or cancel. Your signed installation agreement contains any cancellation rights required by California law, including, where applicable, a three business day right to cancel.

Payment

All pricing is provided in writing before work begins. Payment for installation is due at completion, when your Installation Certificate is issued.

Warranties

The equipment we install carries its manufacturer warranty, which passes to you; we will help you register it. HomeClub separately warrants its installation workmanship for one year from the installation date. These warranties do not cover damage caused by pre-existing conditions we identified and you declined to correct, misuse, modification by others, or events outside anyone's control. Nothing in these terms limits warranty rights you have under California law.

What the system can and cannot do

No leak detection or automatic shutoff system detects or prevents every leak or all water damage. The system is self-monitored: alerts go to your own app account, and you are responsible for maintaining that account, the hub's power and internet connection, and the system's batteries between service visits. The valve's automatic shutoff operates at the device; app alerts depend on your internet service. The system is not a substitute for homeowners insurance, plumbing maintenance, or shutting off your water during extended absences.

Insurance carriers

The Installation Certificate documents your installation: the property, policyholder, system, line size, installation date, and the result of the shutoff test. Whether a certificate satisfies a particular insurance requirement is decided solely by your carrier and your agent. HomeClub is not an insurance agent or broker and makes no promises about policy decisions, renewals, or premiums.

Optional membership

The HomeClub membership is optional, billed monthly, and is never a condition of installation. You may cancel at any time by contacting us; cancellation takes effect at the end of the current billing month. Membership benefits are described on this site and in your membership confirmation.

Limitation of liability

To the fullest extent permitted by law, HomeClub's total liability for claims arising out of the services is limited to the amounts you paid for those services, and HomeClub is not liable for indirect or consequential damages. Some rights cannot be limited under California law, and nothing in these terms limits them.

Governing law and disputes

These terms are governed by California law. Any dispute will be resolved in the state or federal courts located in Orange County, California, unless your signed agreement provides otherwise.

Contractors State License Board

HomeClub Inc is licensed and regulated by the Contractors State License Board (CSLB #1151618). You can verify the license at www.cslb.ca.gov. CSLB, P.O. Box 26000, Sacramento, CA 95826.

Changes

We may update these terms; changes appear on this page with a new effective date. The terms in effect when you sign your installation agreement govern that installation.

HomeClub Inc · Laguna Hills, CA · 800-215-2686 · info@homeclubinc.com