Returns and Refunds

This policy covers products purchased online at homeclubinc.com. Questions or a return to start: info@homeclubinc.com or 800-215-2686 - we answer.

Before your order ships

Cancel anytime before your hardware ships for a full refund - just call or email us.

After shipping, before installation

Return unopened hardware within 30 days for a full refund of the purchase price. Once we receive the hardware back, your refund is issued; return shipping is deducted unless the return is our error.

Scheduled installations

If we cannot confirm an installation appointment within 5 business days of your requested windows, you choose: new windows or a full refund.

After installation

Completed installations are covered by the installation workmanship warranty and the manufacturer hardware warranty described in our Terms and Conditions, rather than by refund. If something is not right, contact us and we will make it right.

How refunds are issued

Refunds go back to the original payment method within 10 business days of approval. Your card statement shows the credit from HomeClub Inc.